SHL operates globally, working with multi-nationals including, Citigroup, IBM, Dell, 3M, Avis, and Walmart, to provide employee behavioural and ability assessments. “We operate around the clock, they expect available and performance from us,” explained Ross. “We also support groups of recruitment cycles throughout the year.”
Ross spent his keynote speech highlighting several key areas for companies looking to jump onto the wave – and monitoring log file activity was just one of them. One piece of advice is for companies to be aware of the pain transitioning from Capex to Opex can bring.
The payoff for SHL is that the move to what Ross describes as the ‘near-cloud’, a stepping stone to being fully on the cloud, is its success in reducing costs and improving performance.
It did however take three attempts to make the transition work. He acknowledged that capacity management remains a big challenge for SHL, and had some advice to cloud vendors around improving administrative and management tools: “The industry needs to step up a gear and make it much easier for people to managing their environment on the cloud.”