outsourcing

C-level executives are still getting more involved in signing off ICT and outsourcing decisions, according to Bill Green, CEO of Accenture.

CFOs engaged in outsourcing and ICT procurements should note the outcome of a long running battle between BSkyB and HP over a failed IT system.

WIth responsibility for selecting outsourcing providers increasingly coming under the remit of the CFO, how do you chose an appropriate supplier to maximise efficiencies and minimise risks.

The banking, financial services and insurance sectors are the most receptive to the idea of outsourcing and offshoring, according to the latest study from advisory firm Equaterra.

The economic downturn has sent organisations to outsourcing in search of cost reductions. But short term ROI focus can lead to outsourcing failure and money down the drain.

With outsourcing decisions increasingly falling under the remit of the CFO, where does responsibility really lie? Professor Leslie Willcocks and Catherine Griffiths of the London School of Economics offer up their analysis.

In Part One of this article, Professor Leslie Willcocks and Catherine Griffiths of the London School of Economics considered the role of middle management in critical outsourcing and offshoring decisions. Their analysis continues...

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A troubled CRM installation at BSkyB has ended up costing HP some £200 million in interim damages and likely to result in greater scrutiny of service level agreements by senior decision makers.