Retail and consumer

Ambassador to make $70m Broadway debut

Telegraph retail - Sat, 18/05/2013 - 21:00
After years dominating the West End, Britain's Ambassador Theatre Group is to finally make its US debut.    

Philip Clarke: Tesco is waging war on food waste, even if it means we sell less

Telegraph retail - Sat, 18/05/2013 - 21:00
The retail giant's CEO, Philip Clarke, says his company is in a unique position to fight the alarming amount of produce lost or thrown away by customers.    

Tesco's Philip Clarke: tackling waste and waistlines

Telegraph retail - Sat, 18/05/2013 - 21:00
Tesco chief executive Philip Clarke talks of his company's plan to cut food waste and the obesity problem.    

Tesco to battle 'breathtaking' level of food waste

Telegraph retail - Sat, 18/05/2013 - 21:00
The chief executive of Tesco is to launch a major campaign against food waste this week, saying that the scale of the problem is "breathtaking" and that every family wastes £700 a year throwing away food.    

Sunday Interview: M&S chairman Robert Swannell

Telegraph retail - Sat, 18/05/2013 - 21:00
M&S's chairman tells Graham Ruddick how the retailer is undergoing "one of the most radical transformations" in European retail.    

Bolland 'has backing of M&S board', says chairman

Telegraph retail - Sat, 18/05/2013 - 21:00
The chairman of Marks & Spencer says he is "100pc behind" chief executive Marc Bolland and his strategy despite the underperformance of the retailer's clothing business.    

Are Waitrose and Ocado heading for a divorce?

Telegraph retail - Sat, 18/05/2013 - 20:30
Lawyers must be smacking their not inconsiderable lips.    

The entrepreneurs helping small businesses find a price that's right

Telegraph retail - Sat, 18/05/2013 - 17:00
Three entrepreneurs hope their comparison site for small retailers will transform wholesaling.    

Marks and Spencer customer fears over contactless payments

Telegraph retail - Sat, 18/05/2013 - 16:51
Shoppers complain that the retailer's contactless payment system has taken money from their accounts without permission.    

Morrisons signs deal with Ocado to launch online service

Telegraph retail - Fri, 17/05/2013 - 19:30
The chief executive of Wm Morrison has defended the supermarket's £216m deal with Ocado for an online groceries delivery service amid the threat of legal action by rival Waitrose.    

Morrisons signs Ocado deal: 'From a standing start we go straight into the fast lane'

Telegraph retail - Fri, 17/05/2013 - 18:51
The deal between Wm Morrisons and Ocado to launch an online business creates perhaps the most unlikely alliance in the City - the Bradford grocer and the Goldman Sachs whizz kids.    

MPs to recall Amazon for grilling over tax

Telegraph retail - Fri, 17/05/2013 - 11:37
Internet retailer Amazon is to be recalled to give evidence to MPs about how its activities in the UK justify its low corporate income tax bill.    

WH Smith voted the worst shop on the high street

Telegraph retail - Fri, 17/05/2013 - 07:49
WH Smith voted the worst shop on the high street in a study which describes it as "messy and expensive".    

Shortcuts catalogued to bypass the automated phone maze

Telegraph retail - Fri, 17/05/2013 - 07:07
IT manager catalogues a series of shortcuts to help customers bypass companies' automated answering services.    

Waitrose to introduce hotel-style welcome desks in latest stage of online revolution

Telegraph retail - Fri, 17/05/2013 - 05:00
Waitrose is to introduce hotel-style welcome desks into its stores in the latest stage of plans to expand its online business.    

Richemont chairman Johann Rupert announces plans for a 'grey gap year'

Telegraph retail - Thu, 16/05/2013 - 13:52
The golf-loving billionaire founder and chairman of Richemont, Johann Rupert, has announced that he will take a year off from running the Swiss luxury goods group to read books and possibly travel to the South Pole.    

Bank complaint 'lost in translation'

Telegraph retail - Thu, 16/05/2013 - 11:30
Consumer expert Jessica Gorst-Williams spends six months chasing HSBC to help a reader recover funds from France.    

'My flawed jewellery theft claim with Nationwide Insurance'

Telegraph retail - Thu, 16/05/2013 - 11:30
Jessica Gorst-Williams helps one reader through a protracted insurance claim after a jewellery theft.    

'I want to forget about this horrid experience'

Telegraph retail - Thu, 16/05/2013 - 11:30
Jessica Gorst-Williams helps one reader through a protracted insurance claim after a jewellery theft.    

Nationwide's flawed response to jewellery theft claim

Telegraph retail - Thu, 16/05/2013 - 11:30
Consumer champion Jessica Gorst-Williams helps one reader through a protracted insurance claim.